Privacy Policy

 

Effective Date: August 20, 2026
Last Updated: August 20, 2026

Tik Electric LLC (“Tik Electric,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy describes how we may collect, use, disclose, retain, and protect information when you visit our website, submit a contact or estimate request, communicate with us, respond to one of our advertisements, or obtain electrical contracting services from us.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The information we collect depends on how you interact with Tik Electric.

Information You Provide

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Telephone number
  • Service or project address
  • Billing address, where applicable
  • Information about your electrical project or service request
  • Appointment and scheduling information
  • Messages and correspondence
  • Photographs, videos, plans, documents, or other project information you choose to provide
  • Estimate, invoice, payment, warranty, and customer-service information
  • Any other information you voluntarily provide to us

Please do not submit Social Security numbers, passwords, financial account credentials, medical information, or other highly sensitive personal information through general website contact forms unless specifically requested through an appropriate secure method.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by us or by technology and service providers we use, including:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Approximate geographic location derived from IP address
  • Referral source
  • Pages viewed
  • Date and time of visits
  • Website interactions
  • Advertising campaign or referral information
  • Cookie or similar technology identifiers

2. Sources of Personal Information

We may obtain personal information:

  • Directly from you
  • From our website contact or estimate forms
  • Through phone calls, text messages, or email
  • Through advertising lead forms
  • From advertising platforms
  • From service providers assisting our business
  • From publicly available sources where legally permitted
  • From referrals or other persons when appropriate

3. How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

  • Respond to inquiries
  • Provide estimates or proposals
  • Schedule appointments
  • Provide electrical contracting services
  • Communicate regarding projects, appointments, estimates, invoices, warranties, or service requests
  • Provide customer support
  • Maintain customer and project records
  • Process payments
  • Perform accounting and bookkeeping
  • Verify or document completed work
  • Manage warranties or service history
  • Improve our website and services
  • Understand website usage
  • Measure advertising effectiveness
  • Manage advertising campaigns
  • Detect, investigate, or prevent fraud, misuse, security incidents, or unlawful activity
  • Protect our rights, property, customers, employees, or others
  • Establish, exercise, or defend legal claims
  • Comply with applicable licensing, insurance, tax, accounting, regulatory, legal, or safety obligations

We may also use information for other purposes that are compatible with the reason it was collected or as otherwise permitted by law.

4. Website Forms and Estimate Requests

When you submit information through our website, we may use the information to respond to you and provide the service, estimate, or information you requested.

Submitting a contact or estimate request does not require you to purchase any service from Tik Electric.

5. Advertising and Lead Generation

Tik Electric may use advertising and lead-generation platforms, which may include services provided by:

  • Google
  • Meta
  • Facebook
  • Instagram
  • Other online advertising or marketing providers

If you voluntarily submit information through an advertisement or lead form, Tik Electric may receive the information you provided and use it to respond to your inquiry.

Advertising platforms may independently collect and process information according to their own terms and privacy policies.

6. Cookies, Pixels, Analytics, and Similar Technologies

Our website and third-party service providers may use cookies, pixels, tags, analytics tools, or similar technologies.

These technologies may be used to:

  • Operate the website
  • Remember preferences
  • Understand visitor activity
  • Diagnose technical problems
  • Improve website performance
  • Measure advertising performance
  • Determine how visitors reached our website
  • Prevent fraud or abuse
  • Assist with advertising and marketing measurement

Information collected through these technologies may include IP addresses, browser or device information, pages viewed, timestamps, advertising identifiers, and website interactions.

Your browser may allow you to block or delete certain cookies. Doing so may affect some website features.

7. Third-Party Collection and Online Tracking

Third-party analytics, advertising, hosting, security, and technology providers may collect information through our website when their technologies are enabled.

Tik Electric does not control all data collection performed independently by third-party platforms.

These third parties may process information in accordance with their own privacy policies and legal obligations.

8. Do Not Track and Global Privacy Control

Some browsers offer “Do Not Track” signals.

Because there is currently no single universally accepted standard governing all Do Not Track signals, our website may not respond to every Do Not Track signal.

Where applicable law requires Tik Electric to recognize a legally valid browser-based privacy preference signal, such as a qualifying Global Privacy Control (“GPC”) signal, we will process the signal as required by applicable law.

9. Sale or Sharing of Personal Information

Tik Electric does not sell customer personal information in exchange for money.

Tik Electric may use service providers, analytics providers, advertising providers, website providers, or other vendors that process limited information in connection with services they provide to us.

Certain uses of advertising or analytics technologies may be considered “sharing” of personal information for cross-context behavioral advertising under some privacy laws.

Where Tik Electric is legally required to provide an opt-out right for such activity, we will provide or honor the applicable opt-out mechanism required by law.

10. Categories of Third Parties With Whom Information May Be Disclosed

Depending on the circumstances, we may disclose relevant information to categories of recipients such as:

  • Website hosting providers
  • Website developers or technical support providers
  • Email providers
  • Telephone or communication providers
  • Scheduling and customer-management providers
  • Payment processors
  • Accounting or bookkeeping providers
  • Insurance providers
  • Attorneys or other professional advisers
  • Advertising platforms
  • Analytics providers
  • Information-technology and cybersecurity providers
  • Subcontractors or service providers where reasonably necessary to perform requested work
  • Government, regulatory, licensing, law-enforcement, or judicial authorities when legally required

We seek to limit disclosures to information reasonably necessary for the applicable business purpose.

11. Legal Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law
  • Respond to a subpoena, warrant, court order, or other lawful request
  • Cooperate with governmental or regulatory authorities
  • Protect the rights or property of Tik Electric
  • Protect the safety of customers, employees, contractors, or others
  • Investigate suspected fraud or unlawful activity
  • Enforce agreements
  • Establish, exercise, or defend legal claims

12. Business Transfers

If Tik Electric is involved in a merger, acquisition, financing, reorganization, sale of assets, change of ownership, or similar business transaction, information may be transferred as part of that transaction where permitted by law.

13. Phone Calls and Text Messages

If you voluntarily provide a telephone number, Tik Electric may use it to communicate with you regarding:

  • Your inquiry
  • Estimate or proposal
  • Appointment
  • Project
  • Service request
  • Invoice or payment
  • Warranty
  • Customer support
  • Other communications related to services you requested

Providing a telephone number does not, by itself, constitute consent to receive automated promotional calls or text messages where separate consent is required by law.

Where legally required, Tik Electric will obtain appropriate consent before sending automated or marketing communications.

You may request that promotional text messages stop by replying STOP, where applicable, or by contacting us.

Message and data rates may apply.

14. Email Communications

We may email you regarding inquiries, estimates, projects, invoices, appointments, warranties, or other business communications.

Where required by law, marketing emails will provide an appropriate method to unsubscribe from promotional communications.

Even if you opt out of promotional communications, we may still send non-promotional communications related to an existing transaction, project, legal obligation, warranty, account, or service request.

15. Payment Information

If payments are processed electronically, payment information may be processed by a third-party payment processor.

Tik Electric may not directly store complete payment-card information when a third-party payment processor handles the transaction.

Payment providers process information according to their own terms, privacy policies, and security practices.

16. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes.

These purposes may include:

  • Performing services
  • Customer support
  • Warranty records
  • Project documentation
  • Accounting
  • Tax compliance
  • Insurance
  • Licensing
  • Dispute resolution
  • Fraud prevention
  • Legal claims
  • Compliance with applicable law

Different categories of information may be retained for different periods.

We may retain information for a longer period when reasonably necessary or legally required.

17. Data Security

Tik Electric uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no website, network, transmission method, electronic communication, or storage system can be guaranteed to be completely secure.

Therefore, we cannot guarantee absolute security of information transmitted or stored electronically.

18. California Privacy Rights

California residents may have rights concerning their personal information under applicable California privacy laws.

Depending on which law applies to Tik Electric and the particular circumstances, applicable rights may include the right to:

  • Know what categories of personal information are collected
  • Request access to certain personal information
  • Request deletion of certain personal information
  • Request correction of inaccurate personal information
  • Know the categories of sources from which information was collected
  • Know the purposes for which information is used
  • Know the categories of third parties to whom information is disclosed
  • Opt out of certain sales or sharing of personal information where applicable
  • Limit certain uses or disclosures of sensitive personal information where applicable
  • Exercise applicable privacy rights without unlawful discrimination or retaliation

Not every privacy right applies in every circumstance.

Certain information may be exempt from a request or may need to be retained to comply with legal obligations or legitimate business needs.

19. California Privacy Requests

If applicable California law gives you a right to request access, correction, deletion, or another privacy action, you may contact Tik Electric using the contact information listed below.

We may request information reasonably necessary to:

  • Verify your identity
  • Locate your records
  • Prevent fraudulent requests
  • Determine whether a particular legal right applies

Information provided for verification will be used for that purpose and as otherwise permitted by law.

Where permitted by law, an authorized agent may submit a request on behalf of a California resident. We may require appropriate evidence that the agent is authorized to act on the resident’s behalf.

20. Exceptions to Privacy Requests

Privacy rights are subject to applicable legal exceptions.

For example, we may be permitted or required to retain information when reasonably necessary to:

  • Complete a transaction
  • Perform requested services
  • Maintain warranties
  • Detect security incidents or fraud
  • Comply with accounting or tax requirements
  • Maintain licensing or insurance records
  • Exercise or defend legal claims
  • Comply with applicable laws or regulatory obligations
  • Maintain internal records otherwise permitted by law

21. Sensitive Personal Information

Tik Electric does not intentionally request sensitive personal information through general website forms unless reasonably necessary for a particular business purpose.

If sensitive personal information is collected, we will handle it as required by applicable law.

Please avoid sending unnecessary sensitive information through ordinary email, text message, or website forms.

22. Children’s Privacy

Tik Electric provides electrical contracting services and our website is not directed to children.

We do not knowingly collect personal information online from children under 13.

If we become aware that personal information from a child under 13 was collected without appropriate authorization, we will take reasonable steps to delete it where required.

23. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including search engines, review websites, social media platforms, payment services, maps, or other websites.

Tik Electric does not control and is not responsible for the content, privacy practices, security, or policies of third-party websites or services.

Your interaction with those services is governed by their respective terms and privacy policies.

24. Information Provided by Other People

If you provide personal information about another person to Tik Electric, you represent that you have the right or appropriate authorization to provide that information where required.

25. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our business practices
  • Website functionality
  • Technology
  • Service providers
  • Advertising practices
  • Legal or regulatory requirements

When we update this Privacy Policy, we will revise the “Last Updated” date at the top.

Material changes will be handled in accordance with applicable law.

26. How to Review or Request Changes to Your Information

You may contact Tik Electric if you would like to request that we review, update, or correct personal information you previously provided to us.

We will evaluate requests in accordance with applicable law and our legitimate recordkeeping obligations.

27. Your Choices

Depending on your interaction with us and applicable law, you may be able to:

  • Decline to provide optional information
  • Disable certain cookies using browser settings
  • Unsubscribe from promotional emails
  • Request that promotional text messages stop
  • Exercise applicable California privacy rights
  • Use legally recognized browser privacy controls where applicable

Declining certain information may prevent us from responding to an inquiry or providing a requested service when that information is necessary to do so.

28. Contact Us

Questions, concerns, or privacy requests regarding this Privacy Policy may be submitted to:

Tik Electric LLC
California Electrical Contractor
Website: tikelectric.com

You may contact us using the telephone number, email address, or contact form published on our website.

For privacy requests, please clearly state that your request concerns Privacy so that it can be directed appropriately.


This Privacy Policy applies to Tik Electric LLC’s website and related business interactions. It does not replace the separate privacy policies or terms of third-party services that may be used in connection with the website or our business.